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Team

We have a team of professionals who independently look after their respective territories of Marketing, Production, Logistics, and Customer service. We impart training to our employees to understand the latest requirements and happenings in our industry.

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Packaging

We maintain the International packing standards. We take immense care in packing and handling our products in order to avoid damages during transit. We have trained workers to handle hazardous and high-value products. Our packaging department ensures that each package is delivered to our customers without any hassles.

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Customer Satisfaction

Our huge success depends on our ability to understand the needs of customers and deliver accordingly. We believe in complete customer satisfaction through our continuous efforts in maintaining our reputation as a trusted manufacturer as well as a service provider.

Do you offer tracking worldwide?

Yes. Everywhere that we ship to, we can track a package.

What packaging do you use?

We use plain, discreet packaging, with no reference to research chemicals

Do you offer free samples?

No. Requests will be ignored. However, know that every order above $100 gets a free sample!

I have paid and sent proof of payment but have not received a shipping confirmation?

Bank transfers and Western Union payments can take up to 5 working days. Crypto payments are instant but can take a day to administrate. Thank you for your patience! Payments received before 12.30 pm go out the same day. Your order will generally be shipped within 1 business day of us receiving payment.

What if my order does not arrive?

If you have chosen a tracked and insured shipping option, your order will be reshipped if it has not arrived three weeks after shipping, unless it has been seized by customs. Your order will not be reshipped if it was shipped by airmail or POSTNLTRACKED. These services are at your own risk.

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